Incidents reported on status page for Pinegar Honda https://status.pinegarhonda.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fd06280b2b73e546cf5191001738e7e5.png https://status.pinegarhonda.com/ en https://status.pinegarhonda.com/ Thu, 18 Sep 2025 22:38:45 +0000 https://status.pinegarhonda.com/#b99e06c999de65fb22dc1ef5bebe7525ad25d4ba1a9f25875b60f907fce649a9 Verkada recovered https://status.pinegarhonda.com/ Thu, 18 Sep 2025 18:59:49 +0000 https://status.pinegarhonda.com/#386eb7baa025e9e152f15298bcb2132e8f48229969edc93c82b9a1411e090b55 Phones recovered https://status.pinegarhonda.com/ Thu, 18 Sep 2025 18:57:04 +0000 https://status.pinegarhonda.com/#386eb7baa025e9e152f15298bcb2132e8f48229969edc93c82b9a1411e090b55 Phones went down https://status.pinegarhonda.com/ Thu, 18 Sep 2025 18:50:50 +0000 https://status.pinegarhonda.com/#02a5075d78485a1c11f20b022f87b5a13beb22b5638eef2d76a0d0dab21324e3 Phones recovered https://status.pinegarhonda.com/ Thu, 18 Sep 2025 16:05:18 +0000 https://status.pinegarhonda.com/#b99e06c999de65fb22dc1ef5bebe7525ad25d4ba1a9f25875b60f907fce649a9 Verkada went down https://status.pinegarhonda.com/ Wed, 17 Sep 2025 21:10:10 +0000 https://status.pinegarhonda.com/#d32c898c9a76154300f39cb2449e3ca800de1371d83cabb8dc1de86671d74fae Verkada recovered https://status.pinegarhonda.com/ Wed, 17 Sep 2025 21:07:38 +0000 https://status.pinegarhonda.com/#d32c898c9a76154300f39cb2449e3ca800de1371d83cabb8dc1de86671d74fae Verkada went down https://status.pinegarhonda.com/ Wed, 17 Sep 2025 19:04:38 +0000 https://status.pinegarhonda.com/#02a5075d78485a1c11f20b022f87b5a13beb22b5638eef2d76a0d0dab21324e3 Phones went down https://status.pinegarhonda.com/ Wed, 17 Sep 2025 17:55:07 +0000 https://status.pinegarhonda.com/#876918a10f49f886e487ec8a05b02c9f662dea4aba09d31b2a3d578fbae080fb Verkada recovered https://status.pinegarhonda.com/ Wed, 17 Sep 2025 17:52:16 +0000 https://status.pinegarhonda.com/#876918a10f49f886e487ec8a05b02c9f662dea4aba09d31b2a3d578fbae080fb Verkada went down https://status.pinegarhonda.com/ Wed, 17 Sep 2025 13:24:59 +0000 https://status.pinegarhonda.com/#0d2116a591de8a6ea81d5c7671dc0d44ed615db53c973ed16fcfbca8941b9f08 Verkada recovered https://status.pinegarhonda.com/ Wed, 17 Sep 2025 13:21:54 +0000 https://status.pinegarhonda.com/#0d2116a591de8a6ea81d5c7671dc0d44ed615db53c973ed16fcfbca8941b9f08 Verkada went down https://status.pinegarhonda.com/ Tue, 16 Sep 2025 18:33:10 +0000 https://status.pinegarhonda.com/#e9e91393eb31b4dfdda416d1407763d575a02ab6576b6c89a9a91b693d52a266 Verkada recovered https://status.pinegarhonda.com/ Tue, 16 Sep 2025 16:32:55 +0000 https://status.pinegarhonda.com/#e9e91393eb31b4dfdda416d1407763d575a02ab6576b6c89a9a91b693d52a266 Verkada went down https://status.pinegarhonda.com/ Tue, 16 Sep 2025 14:20:01 +0000 https://status.pinegarhonda.com/#9e288e11a6c1f525042ab295f6cda03b4f26b358ad2acdc65fa395b0695ccc9f Verkada recovered https://status.pinegarhonda.com/ Tue, 16 Sep 2025 14:17:05 +0000 https://status.pinegarhonda.com/#9e288e11a6c1f525042ab295f6cda03b4f26b358ad2acdc65fa395b0695ccc9f Verkada went down https://status.pinegarhonda.com/ Tue, 16 Sep 2025 08:33:10 +0000 https://status.pinegarhonda.com/#c6e90d75e6dd4a7bb043ba43675c8d8fef47792a6bd392d522d43df92eb0d359 Cox Automotive recovered https://status.pinegarhonda.com/ Tue, 16 Sep 2025 08:30:09 +0000 https://status.pinegarhonda.com/#c6e90d75e6dd4a7bb043ba43675c8d8fef47792a6bd392d522d43df92eb0d359 Cox Automotive went down https://status.pinegarhonda.com/incident/712142 Wed, 03 Sep 2025 04:00:00 -0000 https://status.pinegarhonda.com/incident/712142#0df8255e20ced70e707834b8c86873a2ed2a7ff57493dbc1de76ff6af13d5c28 Maintenance completed https://status.pinegarhonda.com/incident/712142 Wed, 03 Sep 2025 04:00:00 -0000 https://status.pinegarhonda.com/incident/712142#0df8255e20ced70e707834b8c86873a2ed2a7ff57493dbc1de76ff6af13d5c28 Maintenance completed https://status.pinegarhonda.com/incident/712142 Tue, 02 Sep 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/712142#b80a6cf83a8f75a1e2e707f68b31d20e1983956a4929ebcb2ff48ad9a15d338e UPDATE 9/3/2025 1:23 AM Earlier today, IT completed scheduled network maintenance in the main building. This included replacing core/access switches and restructuring VLAN assignments. These changes may have impacted connectivity for certain devices. What changed: New switches were brought online and old hardware was decommissioned. VLAN mappings were updated to align with the new design. Some ports were reassigned to different VLANs to improve segmentation and performance. What you may notice: Devices may not connect until they are restarted and pick up the correct IP/DHCP lease. Network printers, VoIP phones, or other hardwired endpoints may need to be power-cycled. Next steps: If a restart does not resolve the issue, please reply to the staff email with details (device type, location, and symptoms) so we can address it quickly. — IT Team -------------------------------------------------------------- We will be performing significant infrastructure upgrades beginning at 6 PM on Tuesday, September 2, 2025. These improvements will strengthen network speed, reliability, and performance across the dealership. During this window, most networked devices in the main building will be impacted. Temporary hotfixes will be available for critical use, like working on active deals, but we strongly recommend avoiding Internet activity until the upgrades are complete. https://status.pinegarhonda.com/incident/712142 Tue, 02 Sep 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/712142#b80a6cf83a8f75a1e2e707f68b31d20e1983956a4929ebcb2ff48ad9a15d338e UPDATE 9/3/2025 1:23 AM Earlier today, IT completed scheduled network maintenance in the main building. This included replacing core/access switches and restructuring VLAN assignments. These changes may have impacted connectivity for certain devices. What changed: New switches were brought online and old hardware was decommissioned. VLAN mappings were updated to align with the new design. Some ports were reassigned to different VLANs to improve segmentation and performance. What you may notice: Devices may not connect until they are restarted and pick up the correct IP/DHCP lease. Network printers, VoIP phones, or other hardwired endpoints may need to be power-cycled. Next steps: If a restart does not resolve the issue, please reply to the staff email with details (device type, location, and symptoms) so we can address it quickly. — IT Team -------------------------------------------------------------- We will be performing significant infrastructure upgrades beginning at 6 PM on Tuesday, September 2, 2025. These improvements will strengthen network speed, reliability, and performance across the dealership. During this window, most networked devices in the main building will be impacted. Temporary hotfixes will be available for critical use, like working on active deals, but we strongly recommend avoiding Internet activity until the upgrades are complete. https://status.pinegarhonda.com/incident/701549 Wed, 06 Aug 2025 15:00:00 -0000 https://status.pinegarhonda.com/incident/701549#6b8a67153715d792c669768079a1b4dbd9f979c5cb5fb9e9fe6367be5f5f0613 Honda Interactive Network is currently blocking the Pinegar Honda network. We are working with their support team to get this resolved. Please contact Wade to apply the hotfix to your PC. CS0222668 UPDATE: 8/6/25 4:15 PM - No ETA from Honda on a fix. UPDATE: 8/6/25 7:15 PM - No ETA from Honda on a fix. UPDATE: 8/7/25 10:15 AM - No ETA from Honda on a fix. Honda confirmed their network team is working on a fix. UPDATE: 8/8/25 10:00 AM - No ETA from Honda on a fix. Honda support confirmed their network team is working on a fix. UPDATE: 8/8/25 6:00 PM - No ETA from Honda on a fix. Honda Support confirmed they are escalating the issue. UPDATE: 8/11/25 9:15 AM - No ETA from Honda on a fix. Honda Support confirmed they are working on a fix. UPDATE: 8/11/25 7:00 PM - No ETA. Honda is actively working on a fix. UPDATE: 8/12/25 1:00 PM - Honda applied fix. UPDATE: 8/13/25 10:30 AM - Issue resolved. https://status.pinegarhonda.com/incident/610261 Mon, 07 Jul 2025 11:30:41 -0000 https://status.pinegarhonda.com/incident/610261#56895eea7d2ee381f99b16301c60eee58b153a5dba1123ed1196d23a6091aee1 Maintenance completed https://status.pinegarhonda.com/incident/610261 Mon, 07 Jul 2025 11:00:41 -0000 https://status.pinegarhonda.com/incident/610261#b9c69127a72d78ba16af26c2c17d7346ad32fa36d9ee8583ce51d3285bc1e199 For approximately 10 minutes during the maintenance window, Wi-Fi networks using the RADIUS Server in proxy mode and DPSK networks requiring new authentication may experience service unavailability. Active sessions will remain unaffected and continue uninterrupted. https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 04:30:00 -0000 https://status.pinegarhonda.com/incident/553554#2e44377d25237b9682767015fd86661b196ee06b8035d12b92578a03a18b1232 Maintenance completed https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 04:30:00 -0000 https://status.pinegarhonda.com/incident/553554#2e44377d25237b9682767015fd86661b196ee06b8035d12b92578a03a18b1232 Maintenance completed https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 03:59:00 -0000 https://status.pinegarhonda.com/incident/553554#36215701148ce57749d176fad1918cc0e78eab78d346d729aeafd71e8dff42b0 Firmware updates https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 03:59:00 -0000 https://status.pinegarhonda.com/incident/553554#36215701148ce57749d176fad1918cc0e78eab78d346d729aeafd71e8dff42b0 Firmware updates https://status.pinegarhonda.com/incident/543262 Fri, 11 Apr 2025 03:00:00 -0000 https://status.pinegarhonda.com/incident/543262#145ceee7fd0b7c8b20320a062fd3aa3039b17f099055eca92eb5ad420b9f6146 Maintenance completed https://status.pinegarhonda.com/incident/543262 Fri, 11 Apr 2025 03:00:00 -0000 https://status.pinegarhonda.com/incident/543262#145ceee7fd0b7c8b20320a062fd3aa3039b17f099055eca92eb5ad420b9f6146 Maintenance completed https://status.pinegarhonda.com/incident/543262 Fri, 11 Apr 2025 03:00:00 -0000 https://status.pinegarhonda.com/incident/543262#145ceee7fd0b7c8b20320a062fd3aa3039b17f099055eca92eb5ad420b9f6146 Maintenance completed https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 12:00:00 -0000 https://status.pinegarhonda.com/incident/525468#4d6377952b74a5215890181dc4191d526ffeb087ae9c0cace41d07dba9f2397d Maintenance completed https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 12:00:00 -0000 https://status.pinegarhonda.com/incident/525468#4d6377952b74a5215890181dc4191d526ffeb087ae9c0cace41d07dba9f2397d Maintenance completed https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 00:00:00 -0000 https://status.pinegarhonda.com/incident/525468#ee8ac70883ae6c104f63bde3e01a000e619d165f006210a129afea8f8092bb73 Our ISP is relocating the fiber demarcation point, and we are using the scheduled downtime to upgrade our network equipment for improved performance and reliability. During this process, all internet-dependent services—including computers, phones, PBS, Wi-Fi, and other connected systems—will be temporarily unavailable. https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 00:00:00 -0000 https://status.pinegarhonda.com/incident/525468#ee8ac70883ae6c104f63bde3e01a000e619d165f006210a129afea8f8092bb73 Our ISP is relocating the fiber demarcation point, and we are using the scheduled downtime to upgrade our network equipment for improved performance and reliability. During this process, all internet-dependent services—including computers, phones, PBS, Wi-Fi, and other connected systems—will be temporarily unavailable. https://status.pinegarhonda.com/incident/505312 Sat, 01 Feb 2025 00:40:00 -0000 https://status.pinegarhonda.com/incident/505312#ab8fc4f8ea13e124bc97bd66821527a1318d760305bc803a293a655a4d970906 Some buildings at the dealership had network issues earlier due to fiber cable damage. Internet service was fully restored at 6:26 PM 1/31/2025. Impacted Services: Network in pre-owned and northside service buildings Total Downtime: 2 hours and 51 minutes Root Cause Analysis: Fiber cable damage between two network switches.