Incidents reported on status page for Pinegar Honda https://status.pinegarhonda.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fd06280b2b73e546cf5191001738e7e5.png https://status.pinegarhonda.com/ en https://status.pinegarhonda.com/ Sat, 15 Nov 2025 16:29:53 +0000 https://status.pinegarhonda.com/#cc2d2512d0c4a195c07c6f18b0f76faf83234a6aeac789bc7176f8741e949e08 Phones recovered https://status.pinegarhonda.com/ Sat, 15 Nov 2025 16:26:53 +0000 https://status.pinegarhonda.com/#cc2d2512d0c4a195c07c6f18b0f76faf83234a6aeac789bc7176f8741e949e08 Phones went down https://status.pinegarhonda.com/ Sat, 15 Nov 2025 11:02:31 +0000 https://status.pinegarhonda.com/#6dcb4de4a9a71701812ff9d404ba4006ea0f25deee7e0b8c220056e387ca229b Phones recovered https://status.pinegarhonda.com/ Sat, 15 Nov 2025 04:32:26 +0000 https://status.pinegarhonda.com/#6dcb4de4a9a71701812ff9d404ba4006ea0f25deee7e0b8c220056e387ca229b Phones went down https://status.pinegarhonda.com/ Fri, 14 Nov 2025 21:13:51 +0000 https://status.pinegarhonda.com/#3c9070b7bc1cfa4202440299594fb014cdb70ea964d23f574f1366051e44dfa3 Verkada recovered https://status.pinegarhonda.com/ Fri, 14 Nov 2025 16:13:41 +0000 https://status.pinegarhonda.com/#3c9070b7bc1cfa4202440299594fb014cdb70ea964d23f574f1366051e44dfa3 Verkada went down https://status.pinegarhonda.com/ Thu, 13 Nov 2025 11:53:07 +0000 https://status.pinegarhonda.com/#c059a7ce0bfff7c8cde3e558e274b75cd81041983dc5ae77e264cb0100928716 Verkada recovered https://status.pinegarhonda.com/ Thu, 13 Nov 2025 01:06:59 +0000 https://status.pinegarhonda.com/#c059a7ce0bfff7c8cde3e558e274b75cd81041983dc5ae77e264cb0100928716 Verkada went down https://status.pinegarhonda.com/ Mon, 10 Nov 2025 14:55:29 +0000 https://status.pinegarhonda.com/#ac5d2181f7aa8af30e46195b8bb3acc26b9c21efbece1fada049aff7c66f42ba Verkada recovered https://status.pinegarhonda.com/ Mon, 10 Nov 2025 13:25:11 +0000 https://status.pinegarhonda.com/#ac5d2181f7aa8af30e46195b8bb3acc26b9c21efbece1fada049aff7c66f42ba Verkada went down https://status.pinegarhonda.com/ Mon, 10 Nov 2025 08:54:40 +0000 https://status.pinegarhonda.com/#90296834c6ad5ae9bb2abbe815747644fec4063495c5bced715daf378acf888d Verkada recovered https://status.pinegarhonda.com/ Mon, 10 Nov 2025 08:51:40 +0000 https://status.pinegarhonda.com/#90296834c6ad5ae9bb2abbe815747644fec4063495c5bced715daf378acf888d Verkada went down https://status.pinegarhonda.com/ Sun, 09 Nov 2025 07:00:58 +0000 https://status.pinegarhonda.com/#fb81064b871d2143bb6d5399bc550bbaa4b18d3f61e32841226c0cab2418ecb9 Phones recovered https://status.pinegarhonda.com/ Sun, 09 Nov 2025 05:00:59 +0000 https://status.pinegarhonda.com/#fb81064b871d2143bb6d5399bc550bbaa4b18d3f61e32841226c0cab2418ecb9 Phones went down https://status.pinegarhonda.com/incident/753919 Wed, 29 Oct 2025 16:56:00 -0000 https://status.pinegarhonda.com/incident/753919#ccea1c1870e3ec1018dfba34105e92a8ed93d1aa302d83d57a04a325670a63a2 Any users attempting to access Microsoft 365 services may be impacted. Issue ID MO1181369 Affected services Exchange Online Microsoft 365 suite Microsoft Intune Microsoft Purview Status Service degradation Start time Oct 29, 2025, 11:06 AM CDT Issue type Incident https://status.pinegarhonda.com/incident/712142 Wed, 03 Sep 2025 04:00:00 -0000 https://status.pinegarhonda.com/incident/712142#0df8255e20ced70e707834b8c86873a2ed2a7ff57493dbc1de76ff6af13d5c28 Maintenance completed https://status.pinegarhonda.com/incident/712142 Wed, 03 Sep 2025 04:00:00 -0000 https://status.pinegarhonda.com/incident/712142#0df8255e20ced70e707834b8c86873a2ed2a7ff57493dbc1de76ff6af13d5c28 Maintenance completed https://status.pinegarhonda.com/incident/712142 Tue, 02 Sep 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/712142#b80a6cf83a8f75a1e2e707f68b31d20e1983956a4929ebcb2ff48ad9a15d338e UPDATE 9/3/2025 1:23 AM Earlier today, IT completed scheduled network maintenance in the main building. This included replacing core/access switches and restructuring VLAN assignments. These changes may have impacted connectivity for certain devices. What changed: New switches were brought online and old hardware was decommissioned. VLAN mappings were updated to align with the new design. Some ports were reassigned to different VLANs to improve segmentation and performance. What you may notice: Devices may not connect until they are restarted and pick up the correct IP/DHCP lease. Network printers, VoIP phones, or other hardwired endpoints may need to be power-cycled. Next steps: If a restart does not resolve the issue, please reply to the staff email with details (device type, location, and symptoms) so we can address it quickly. — IT Team -------------------------------------------------------------- We will be performing significant infrastructure upgrades beginning at 6 PM on Tuesday, September 2, 2025. These improvements will strengthen network speed, reliability, and performance across the dealership. During this window, most networked devices in the main building will be impacted. Temporary hotfixes will be available for critical use, like working on active deals, but we strongly recommend avoiding Internet activity until the upgrades are complete. https://status.pinegarhonda.com/incident/712142 Tue, 02 Sep 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/712142#b80a6cf83a8f75a1e2e707f68b31d20e1983956a4929ebcb2ff48ad9a15d338e UPDATE 9/3/2025 1:23 AM Earlier today, IT completed scheduled network maintenance in the main building. This included replacing core/access switches and restructuring VLAN assignments. These changes may have impacted connectivity for certain devices. What changed: New switches were brought online and old hardware was decommissioned. VLAN mappings were updated to align with the new design. Some ports were reassigned to different VLANs to improve segmentation and performance. What you may notice: Devices may not connect until they are restarted and pick up the correct IP/DHCP lease. Network printers, VoIP phones, or other hardwired endpoints may need to be power-cycled. Next steps: If a restart does not resolve the issue, please reply to the staff email with details (device type, location, and symptoms) so we can address it quickly. — IT Team -------------------------------------------------------------- We will be performing significant infrastructure upgrades beginning at 6 PM on Tuesday, September 2, 2025. These improvements will strengthen network speed, reliability, and performance across the dealership. During this window, most networked devices in the main building will be impacted. Temporary hotfixes will be available for critical use, like working on active deals, but we strongly recommend avoiding Internet activity until the upgrades are complete. https://status.pinegarhonda.com/incident/701549 Wed, 06 Aug 2025 15:00:00 -0000 https://status.pinegarhonda.com/incident/701549#6b8a67153715d792c669768079a1b4dbd9f979c5cb5fb9e9fe6367be5f5f0613 Honda Interactive Network is currently blocking the Pinegar Honda network. We are working with their support team to get this resolved. Please contact Wade to apply the hotfix to your PC. CS0222668 UPDATE: 8/6/25 4:15 PM - No ETA from Honda on a fix. UPDATE: 8/6/25 7:15 PM - No ETA from Honda on a fix. UPDATE: 8/7/25 10:15 AM - No ETA from Honda on a fix. Honda confirmed their network team is working on a fix. UPDATE: 8/8/25 10:00 AM - No ETA from Honda on a fix. Honda support confirmed their network team is working on a fix. UPDATE: 8/8/25 6:00 PM - No ETA from Honda on a fix. Honda Support confirmed they are escalating the issue. UPDATE: 8/11/25 9:15 AM - No ETA from Honda on a fix. Honda Support confirmed they are working on a fix. UPDATE: 8/11/25 7:00 PM - No ETA. Honda is actively working on a fix. UPDATE: 8/12/25 1:00 PM - Honda applied fix. UPDATE: 8/13/25 10:30 AM - Issue resolved. https://status.pinegarhonda.com/incident/610261 Mon, 07 Jul 2025 11:30:41 -0000 https://status.pinegarhonda.com/incident/610261#56895eea7d2ee381f99b16301c60eee58b153a5dba1123ed1196d23a6091aee1 Maintenance completed https://status.pinegarhonda.com/incident/610261 Mon, 07 Jul 2025 11:00:41 -0000 https://status.pinegarhonda.com/incident/610261#b9c69127a72d78ba16af26c2c17d7346ad32fa36d9ee8583ce51d3285bc1e199 For approximately 10 minutes during the maintenance window, Wi-Fi networks using the RADIUS Server in proxy mode and DPSK networks requiring new authentication may experience service unavailability. Active sessions will remain unaffected and continue uninterrupted. https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 04:30:00 -0000 https://status.pinegarhonda.com/incident/553554#2e44377d25237b9682767015fd86661b196ee06b8035d12b92578a03a18b1232 Maintenance completed https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 04:30:00 -0000 https://status.pinegarhonda.com/incident/553554#2e44377d25237b9682767015fd86661b196ee06b8035d12b92578a03a18b1232 Maintenance completed https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 03:59:00 -0000 https://status.pinegarhonda.com/incident/553554#36215701148ce57749d176fad1918cc0e78eab78d346d729aeafd71e8dff42b0 Firmware updates https://status.pinegarhonda.com/incident/553554 Tue, 29 Apr 2025 03:59:00 -0000 https://status.pinegarhonda.com/incident/553554#36215701148ce57749d176fad1918cc0e78eab78d346d729aeafd71e8dff42b0 Firmware updates https://status.pinegarhonda.com/incident/543262 Fri, 11 Apr 2025 03:00:00 -0000 https://status.pinegarhonda.com/incident/543262#145ceee7fd0b7c8b20320a062fd3aa3039b17f099055eca92eb5ad420b9f6146 Maintenance completed https://status.pinegarhonda.com/incident/543262 Fri, 11 Apr 2025 03:00:00 -0000 https://status.pinegarhonda.com/incident/543262#145ceee7fd0b7c8b20320a062fd3aa3039b17f099055eca92eb5ad420b9f6146 Maintenance completed https://status.pinegarhonda.com/incident/543262 Fri, 11 Apr 2025 03:00:00 -0000 https://status.pinegarhonda.com/incident/543262#145ceee7fd0b7c8b20320a062fd3aa3039b17f099055eca92eb5ad420b9f6146 Maintenance completed https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/543262 Thu, 10 Apr 2025 23:00:00 -0000 https://status.pinegarhonda.com/incident/543262#c8c1f9cd69087c0e56d8f523f2736305a0ce826db3300857525a3529e82b0bf9 Network maintenance will begin at 6 p.m. to upgrade network equipment. Internet-dependent services will be disrupted. https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 12:00:00 -0000 https://status.pinegarhonda.com/incident/525468#4d6377952b74a5215890181dc4191d526ffeb087ae9c0cace41d07dba9f2397d Maintenance completed https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 12:00:00 -0000 https://status.pinegarhonda.com/incident/525468#4d6377952b74a5215890181dc4191d526ffeb087ae9c0cace41d07dba9f2397d Maintenance completed https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 00:00:00 -0000 https://status.pinegarhonda.com/incident/525468#ee8ac70883ae6c104f63bde3e01a000e619d165f006210a129afea8f8092bb73 Our ISP is relocating the fiber demarcation point, and we are using the scheduled downtime to upgrade our network equipment for improved performance and reliability. During this process, all internet-dependent services—including computers, phones, PBS, Wi-Fi, and other connected systems—will be temporarily unavailable. https://status.pinegarhonda.com/incident/525468 Tue, 11 Mar 2025 00:00:00 -0000 https://status.pinegarhonda.com/incident/525468#ee8ac70883ae6c104f63bde3e01a000e619d165f006210a129afea8f8092bb73 Our ISP is relocating the fiber demarcation point, and we are using the scheduled downtime to upgrade our network equipment for improved performance and reliability. During this process, all internet-dependent services—including computers, phones, PBS, Wi-Fi, and other connected systems—will be temporarily unavailable. https://status.pinegarhonda.com/incident/505312 Sat, 01 Feb 2025 00:40:00 -0000 https://status.pinegarhonda.com/incident/505312#ab8fc4f8ea13e124bc97bd66821527a1318d760305bc803a293a655a4d970906 Some buildings at the dealership had network issues earlier due to fiber cable damage. Internet service was fully restored at 6:26 PM 1/31/2025. Impacted Services: Network in pre-owned and northside service buildings Total Downtime: 2 hours and 51 minutes Root Cause Analysis: Fiber cable damage between two network switches.